Repairability Snapshot

Google Pixel 7 Pro

November 2023

OVERVIEW & CORE PRINCIPLES

The following is a Repairability Snapshot of the Pixel 7 Pro, a smartphone released on October 13th, 2022. In this snapshot, provided on November 3rd, 2023, we provide a high-level overview evaluating the product on the following core principles of repairability:

IDENTIFICATION

Clear and unique external product identification makes it easier to find matching repair documentation and compatible replacement parts-especially on a non-operational device.

INFORMATION

Repair information-including repair guides, schematics/board diagrams, troubleshooting information, and support-must be freely accessible to enable repairs.

ENTRY

Making the primary entry point(s) easily accessible, well-labeled, and intuitive greatly facilitates repairs. Exterior screws and labeled access points are a welcome sight, indicative that the device isn't glued together. They're also a clear visual cue of where to begin, in case of missing instructions.

MODULARITY

Streamlining repairs by making key components independently accessible-rather than requiring removal of one component to access the next, or replacing whole assemblies-makes repairs quicker and parts more affordable, and reduces opportunity for accidental damage.

TOOLS

Tools required for common repairs should be inexpensive, widely available, safe, and non-proprietary. Requiring fewer tools saves time and cost.

PARTS

Replacement parts should be easy to identify and obtain. Ideally, no replacement part should cost more than 25% of the product's MSRP to make repair a viable and attractive option.

SOFTWARE

Parts pairing and specialty calibration software should be freely available to anyone who needs it. Repairs are only viable if the device can be restored to full functionality.

The following is a disassembly tree illustrating the process of accessing the major components of the Pixel 7 Pro.

Why a disassembly tree?

Disassembly trees can be a helpful visual indicator of complexity and modularity.

How does it work?

Our disassembly trees illustrate all of the prerequisite actions, tools, and components required in order to access any given part. Each path leading to a component is a required procedure. Parallel paths can be completed in any order.

For example, here, removal of the logic board assembly requires removing the SIM tray in addition to removing the front camera (and all of its leading prerequisites), but you can't access the logic board assembly after just removing the SIM tray.

KEY TAKEAWAYS & RECOMMENDATIONS

MAJOR FACTORS

• The display clips into place, supporting quick repairs or troubleshooting without the need for replacement adhesive.
• Only one screw type (3IP Torx Plus, T3 Torx compatible) is used throughout, and many screws are identical.
• The main camera array and selfie camera are both independently replaceable.
• Although deep within the phone, the side button cable is independently replaceable.